I rang virgin media on 01/02/08 and wanted to join them and have a virgin media package for TV, Broadband and telephone, he was very helpful and as the property we have just moved into already had the connections we could have a quick start package which would be delivered to us on the 05/02/08, ...
In November I asked Virgin Media to give me a broadband contract in my flat. When I got the box at home I spent hours on the phone with their customer service because it wouldn't work... after many phone calls I canceled by phone the contract since I wasn't receiving the service. On the 21november, ...
I AM ABSOLUTLY APPAULED WITH THE LEVEL OF SERVICE I HAVE RECIEVED FROM VIRGIN. I WAS RECCOMENDED BY A FRIEND IN DECEMBER 07, I HAD MY SERVICES INSTALLED 18TH DECEMBER 07, AND HAVE HAD NOTHING BUT PROBLEMS, MY TV DIDNT WORK NOR MY INTERNET OR HOUSE PHONE. I MANAGED TO SORT THE INTERNET AND TV OUT ...
I have been with virgin media since november i got the large package with 2 neg bb. a representative rang me sayin o we can give u 4 services for £40 quid so i said hey yeah go on then what they did't tell me was my bill was gonna jump from £30 to £160 and then i would end up spending £150 ringing ...
What can I say! DO NOT GET YOUR DIGITAL TV WITH THIS COMPANY! Catalog of complaints:- *Box Hardly ever Works Properly, freezes, or services are 'Unavailable'! *Get this, this one will make you laugh (you have to or you would cry!) - received a letter dated 9th Jan 08 telling me that an engineer was ...
Since i have started with virgin media i have had nothing but problems. Firstly my bills have always been wrong from day one. I have called virgin media customer services over 30 times and on most of the occasions have received wrong information or extremely unhelpful or rude agents. Also i have ...