Customer Services Manager, I am thoroughly disappointed with your level of service afforded to me! Your Service Personnel does not appreciate the urgency of the situation when a Fee-Paying Customer complaints that he cannot, on repeated attempts, enter the web-page to gain access to his own e-mails ...
Could anyone tell me how to sue Virgin Media for their appalling and pathetic telephone service? ...
I was under the impression Vrigin media would be a good buy. I thought £30 for phone, tv and boradband is to good to be true. And I was right. After spending 20 minutes on the phone trying to sort out if my flat could get virgin media, paying the installation fee I was told I could have virgin ...
For four days we have been with virgin tv channel. trying to contact virgin media is like trying catch the wind, it is impossible. press this, press that, wait while??? if my service is not restored with in24 hour you can turn it off altogerth i will be going to sky. very disgruntled dennis harley ...
I paid my virgin bill in september 07, after waiting nearly a week for the service to be turned on, there was a fault in my phone line. I waited nearly a week for someone to come out, and once they did. The technician could get the line back on, but had to leave a long white cable trailing across ...
My Bills have been going up and up every month, i have been a blue yonder customer for 3 years' ish and i have always paid 19.95 a month including all my calls and two meg broadband. Ever since virgin took over the bills have risen i complained on lots of occasions and was assured it was all sorted ...