We have had the same hosue number for over a year now and sudenlly out of the blue they decied to give away our number to someone else leaving us stranded with no telephone number and when you call them up they dont have a clue stupid eh? ...
Moved from previous address with this telephone number in May but not able to move to new address with this number until 4 July where I wished to continue my Virgin telephone and broadband contract. Notified Virgin customer services but recd emai stating I would be charged cancellation fees. ...
All Virgin Media customers probably already know this but they clearly lie about their 'traffic management'. Traffic management is when you are in the top 5% who downloading an unusually large amount of data and Virgin will slow your internet connection. At first I thought it okay because I don't ...
Having received a bill for double my monthly tv rental I attempted to contact virgin media to ask why my rental had doubled? eventually I got through to their call center in Delhi and was informed it was because I was now being charged for the line rental... after having the service for over 10 ...
Ive been with virgin for 11months now, i still only have a temporary connection which is connected to the house next door, they charge me when i call them even when they tell me i wont be. They don't seem to do any thing i ask them, i don't want to renew my contract and they told me i need to phone ...
Virgin are absolutely crap. They give faster broadband to their new customers yet the loyal customers who have had subscriptions since telewest/ntl days are provided with totally shit connections which at the moment is running as slow as dial up. They have been told about this numerous times yet do ...