Was with NTL and unfortunately now VM. Appalling service. Cannot get through to customer services by telephone. Over charged regularly and broadband is way too slow. TV sticks from time to time. Their filmflex service (pay to view) will just simply break. These issues are impossible to rectify as ...
I have subscribed to virgin media for television broadband and telephone, i have receceived starter kit self assembly on the 3/12/07 and am still waiting for connection and contact after 9 hours phoninig virgin them telling me that i am connected and a supervisor/manager will contact me i am really ...
As usual virgin media continue to drag down the standards provided to former telewest customers. Allegedly, their 25p a minute number for support has changed as of today December 10th, but several pages on their website still contain the old number which is not recognised when you call it. An the ...
Was with Virgin Mediafor 2 years (TV & Phone) had no end of problems, finally lost the plot 2 months ago and went to Sky. Its great they turned up when they said, the box works, they bill correctly... Superb! Well done Sky your showing Branson the way. But the curse of Virgin Media has come ...
I very nearly purchased the bargain bundle of Broadband, telephone and FREE TV. And all for £20. Everything would have gone ahead had I not been telephoned by the company to be told that they had not received all of my details correctly. They had managed to get my name and address and telephone ...
Engineer damaged surrounding window upon installation. Have been trying since 6th September to rectify this. Have made 3 verbal complaints, plus 2 written letters. This also involved the installation and the equipment not working since this date. I have been billed for something that could not be ...