After trying to get connected to Virgin it didn't take that long to get through to but the sales man was the rudest I have ever come across. I know English wasn't his first language and I don't know how they speak to people where he came from but I don't expect to be spoken down to when I am trying ...
16th May, Southern Electric cut my telephone line. This was done by them putting in new lamp posts. I tried asking Southern Electric to reattach me, over 2 days, but was finally told I have to get in contact with my telephone company, Virgin Media. I did phone them via my mobile and they sent me a ...
I recently phoned the free phone number in order to find out why virgin had been overcharging me for 4 months when I eventually got an adviser they explained there had been a mistake and he would refund the charges in my next bill, he then advised me that I should have the large tv bundle as they ...
If you are looking for broadband, tv, phone & mobile??? Definitely VIRGIN is not the place to go. They claim to be cheaper than any other provider but as prices, their services is cheaper than anything. If you got problem while with virgin?? then it is big problem because they have no one to ...
I rang virgin media to report my telephone out of order, it was fine in the morning as i had a call at 7.30a.m by 3pm i had nothing, same as last time. After unplugging all lines as instructed by the lady on the end of the phone... still nothing... like last time.i have to wait for 2 days until an ...
Well, what can i say? Just shy of 45 mins on a premium line costing me 50p a minute to a 'technical support' team. I 'communicated' rather than 'spoke' with a Mr Vivash (i called him that because he insisted on calling me my christian name, proceeded by Miss, over what i naively thought was a ...