To whom it may concern, I telephoned your call centre to day to inform them of the change in my banking details for my direct debit. I told the the female person on the phone my new details which I wanted to be setup so that my Next payment in September would come out of that new account, because ...
My telephone failed on 4th July and after 36 days Virgin Media engineers have failed to repair it and can not or will not give a time as to when repairs will be made. Earlier rewiring (pull through) work was considered incompetently performed after their first attempt back on 14 July. I have so far ...
I recently called virgin media to cancel all my service except the internet, because of the high cost £50. I was informed they could reduce this to £35! I asked if there was any conditions to this. No was the answer. So i accepted. Now, 3 months later, when i want to reduce my services they claim ...
Our cable television broke over two seeks ago. We rang up and was told that there would be no engineer around our area (Cambridge) for another 2 weeks. They said it would be fixed 16th July. Nobody came. We rang last night. After waiting to get through for 20 minutes, were told computers were down. ...
Been with virgin media since they took over fron NTL got tv /mobile /broadband/and landline telephone. I can honestly say what a load of Rubbish cant get my bills correct cant answer my calls don't answer my e-mails. charged me for two years for 4mb broadband then i found out i was only getting 2 ...
I have the Virgin Cable broadband for two weeks now. Since then my life is a nightmare! Dial-up internet is faster than this! Useless crap!!! Worthless shit! Virgin Media is the biggest crap in this country! ...