Where do i start.
I have been so badly treated by this company I am never speanding any more money with them ever.
It all stared at the beginning of Januaury when myself and my partner decided to move into our new flat.
we purchased a fridge and a washing machine nearly £400.
we have also purchased £250 of smaller items.
then came the order for our bedroom furniture £240. the bedside table was not delivered on the day it was meant to. i lost £150 as I took a day off work to wait around for it to call them at 5.30 for them to tell me it was never going to be delivered on this day. again the second day it was not delivered and i had to in the end have it delivered to my work address. havign to transport it home myself.
after many stressful phone calls it was agreed that i put in a claim for the loss of earnings on day 1 and a £50 good will gesture would be sent out to me.
I had to chase the good will gesture 3 time asking when the cheque would be sent out. ''yes miss heasman i can see that the cheque still hasnt been done'' finally i recieve a £50 gift card for them. i dont want to give them another penny!
I called and i now have to send this in to the head office requesting for a cheque to be sent out? i do not understand why this was not done in the first place.
in respect to my claim for loss of earnings. they wont pay out for the first day. bloody useless. I am considering taking them to court for this!
what am i meant to do as a consumer i think this is disgusting! i want to let everyone know about it how do i get in touch with the papers!
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