Purchased 2 leather sofas from Asda direct via their website on 28th August. I got all call from (what I thought were asda_ but just delivery co wanting to make a delivery date. I told them I could only accept an afternoon delivery after 12.30pm as I work every morning. Emm they said ok well call u back. No call back. After 2 days they called me and repeated what they had said earlier. I then repeated that it had to be an afternnon delivery which the gentleman told me he could not do and had to book me in to a slot as that what he is told so booked me in the following monday morning (even though I wouldn't be there)? and that he haed passed my number to the depot who would call. No call back! Called asda gain on Sunday and explained. The manager was helpful admittedly and very apologetic and said that she would cancel the delivery and call me back to re-arrange. Monday agter work I had 3 missed calls from delivery driver saying he had attempted to deliver but I wasn't in. Explained situation to him who then said that he hadn't read the not first thing to say afternoon delivery only and that now he was in Romford and could not deliver. phew! He then called back after 20mins and said he would do me a favour and deliver them now?? Lovely man came and delivered my 2 sofas in boxes, put them in the garage and Ran! basically back to his van. I then checked the sofas and 1 is mine the other is not. Apoor lady in Hastings has her sofa sitting in my garage. Called Asda, they said they would get back to me (ha ha ha haha) oh yes you know whats coming. NO CALL. I have just called them Tuesday evening 28th September and they have said that my sofa has been lost in transit and all they can do is pick up the wrong sofa. Give me back my money for the sofa lost in transit then re-order which could take up to 28 days for delivery!! HELP!! EXHAUSTED. DO NOT EVER UNDER ANY CIRCUMSTANCES ORDER ANYTHING FROM ASDA!!!
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