Been with virgin media since they took over fron NTL got tv /mobile /broadband/and landline telephone. I can honestly say what a load of Rubbish cant get my bills correct cant answer my calls don't answer my e-mails. charged me for two years for 4mb broadband then i found out i was only getting 2 mb what a rip off no sorry no money refunded.
This week i have tried to close my account with virgin media without success been on the phone 7 times each time i am on it takes 1 hour and twenty minutes on the phone to them the i hang up! Well today I eventually got to speak to someone about canceling my account Mmm mmm guess what he says no one is able to cancel your account because they don't have a customer service person to do it what a load og crap!!!
So they said they will phone me later to discuss this well whatever i want here from them.
Anyone out their that wants to join Virgin Media don't, its total rubbish. I am going back to BT.
Russell.
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