» Health & Medicine » Review / complaint: Arbonne - Allergic reaction to natural product | News #16358

Allergic reaction to 'natural' product

I have contacted Arbonne UK 5 times now to complain about an allergic reaction I had to their products, not so much complain actually, more to advise them of my reaction, so they can investigate it... I did not have sensitive skin... but I certainly do now after using Arbonne's products.

I am copying the letter I have sent them 5 times now below, to shame them to acknowledge me!!!


I recently tried your product from my regular beautician who recommended your products. She explained how the product range is ‘healthy, botanically based and inspired by nature’.

The products I used are from the RE9 Advanced pack… priced at £250.00

Arbonne RE9 Advanced Smoothing Facial Cleanser LOT041150

Arbonne RE9 Advanced Regenerating Toner LOT038047

Arbonne RE9 Advanced Corrective Eye Crème LOT039885

Arbonne RE9 Advanced Extra Moisture Restorative Day Crème LOT038639

Arbonne RE9 Advanced Night Repair Crème LOT039542

I followed the instructions my beautician gave me, and those on the inside of the RE9 Advanced set box. I had followed the new beauty regime for 2 days (morning & night), totally 4 applications of your products, when my face started ‘puffing up’.

I have never had any adverse reactions to beauty products, especially not from those who claim to be natural. I have had a previous reaction to a drug called Gelofusin, and to Salmon. Neither of these ingredients were listed on your product information supplied.

I will never use your product again, the swelling was prominent for 3 days after I stopped using your products.

I would suggest you look into this complaint, as there must be something in your products that is causing this severe allergic reactions, I would urge you to research this further.

I have supplied a picture of my eyes, and the reaction caused, although this was 1 day after the initial reaction, when the swelling had started to go down. My skin is now covered in hundreds of tiny pimples, which is extremely unusual as my skin is normally impeccable. Since using your products I have also developed sensitive skin, even to E45 cream! I am sure you will agree this is totally unacceptable.

A total waste of £250 worth of products, that will now be binned.

Company: Arbonne

Country: United Kingdom   Region: England

Category: Health & Medicine


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