» Shops & Trade » Review / complaint: Parcel - Late Delivery & Poor service | News #16348

Late Delivery & Poor service

Customer service shocking. Asked for money back as my ebay feedback was going to be tarnished. I was pointed to terms and conditions saying they will do nothing until its 5 days late and that it basically happens which is beyond their control.

Tracking information didn't work, and although I put the email address for myself and the buyer, neither of us got any information.

DX took 20 minutes to find me as a customer and once they did they told me it was delivered, when it was not. When I said it hadn't, they agreed.

Company: Parcel

Country: United Kingdom   Region: England

Category: Shops & Trade


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google