I will never buy any samsung product again!!! i bought notebook from argos in march this year . 4 weeks ago the the top half of the screen had vertical coloured lines across whilst the bottom half was normal . it was ok when logged off previously. i phoned aftercare and was told a courier would collect it . i wasnt to take it back to argos. the notebook was collected . i didnt hear anything for 2 wks then i rang them to be told they had sent me a letter. NO THEY HAD NOT! the person i spoke to said that the letter informed me that the warranty was void due to neglect/misuse!!! being told that the problem was due to laptop being dropped??? I stated that the netbook had been carefully looked after .im a mature lady that takes care of things. i was then informed it would cost me over £220 to get it repaired .it didnt cost me that new to buy .if i wanted the netbook unrepaired it would cost me £25 delivery . i rang argos and was then told that they should have told me to take it back to the shop originally.so round in circles we go . has anyone else had this happen? i need to get it back as citizens advice has inforned me the next thing to do.
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