If there was an option on their website i would rate this company as zero stars, on
leaving negative feed back i was prompted that my reveiw would be checked i 48 hours
and if acceptable added to their site, not so impartial then! i also find it hard to
believe that the reviews on their site are at all genuine as Google tells a different
story, we used this broker in our move to Canada regrettably for us, no communication
or updates from our coordinator nathan, it was only on my wife calling on the date
that our belongings were supposed to have arrived in canada that there was any
investigation, this was when we were told that our items were still at port in the UK
and had infact not left when we were told they were going to which was the end of
march, our so called move co-ordinator was blissfully unaware and in his own words
took it as read that our belongings had left when the shipping company had advised
they were due to, i would have expected someone to check this on the due date but
maybe thats just me, i was then told that it wouldnt leave for at least another two
weeks and we will be lucky if we even see it at the beginning of June. no
communication or updates from this company they just take your money and leave you
hanging, if my wife hadnt called when she did we still wouldnt be any the wiser and
certainly the removal group wouldnt have a clue that our property was still back home,
total joke and a bad one at that. If you really want a hassle free move and to see your
belongings ever again avoid this company like the plague, we also paid nearly £4000
and as compensation were offered an insult of £100, that will go far in clothing my
two little girls when the weather gets hot over here and we all have nothing but
winter clothing. Thanks removal group we gave you £4000 and you gave us the finger.
I also found these details on one of the hundreds of complaint sites about this
company, and i am also quite shocked that they are still in business considering the
sheer volume of complaints.
Chris Boards
General Manager
Please contact me at [email protected]
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