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Site: www.virginmedia.com
Found 18 reviews / complaints
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VIRGIN MEDIA L SIZE BROAD BAND
LIES FROM SALES DEPARTMENT, AND JOKES WITH CUSTOMER SERVICE AND AT THE END, YOU'VE LOST 12 POUNDS PHONING THEM, AND WELL TOOK THE PISS OF YOU

Internet & Web THIBAULT KLUKASZEWSKI 0

HERE IS MY STORY! (and the mail I sent to several customer services of virgin... without any answer...) virgin is pretending to listen to you, but at the end, it's just lies.several times I heard "alright, I understand your situation, I'm paying back this and this fee, is there anything else I ...

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Virgin Media
CXXP SERVICE

TV & Radio Richard Livesey 0

I have been with virgin media since november i got the large package with 2 neg bb. a representative rang me sayin o we can give u 4 services for £40 quid so i said hey yeah go on then what they did't tell me was my bill was gonna jump from £30 to £160 and then i would end up spending £150 ringing ...

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Virgin Broadband
Covert capping!

Internet & Web Alan Poole 0

I was with Telewest from the conception of broadband. I never had any trouble to write about... until Virgin took over. They have without consent changed my contract from uncapped to capped. It is no use complaining they will not listen. It has become their company policy, instigated before Branson ...

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Virgin Media
Dreadful service!

TV & Radio Edward Griffith 0

Was with NTL and unfortunately now VM. Appalling service. Cannot get through to customer services by telephone. Over charged regularly and broadband is way too slow. TV sticks from time to time. Their filmflex service (pay to view) will just simply break. These issues are impossible to rectify as ...

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Virgin Media
Dismal service

Internet & Web Lockhart Murdoch 0

As usual virgin media continue to drag down the standards provided to former telewest customers. Allegedly, their 25p a minute number for support has changed as of today December 10th, but several pages on their website still contain the old number which is not recognised when you call it. An the ...

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