ComplaintsHub.co.uk » www.virginmedia.com » www.virginmedia.com | Page 2

Site: www.virginmedia.com
Found 18 reviews / complaints
Page 2

4 for £40
Overcharging and double charging

I took out a 3 for 30 package and was charged £30 each month. I upgraded on line to Large Broadband for an extra £7/month. Recently I was checking my bank statements and found that they are drawing £10 per month extra. Also, some months they have charged me twice. I called them and they said they ...

Virgin TV
Terrible experience

Missing bills. copy to dvd service has to be reset by turning machine off. on demand service does not work all the time. Planned recordings are missed or start at wrong time. Picture format constantly change whilst watching the same program. Sound volumes are ridiculous there is 30 db difference ...

Virgin Media
Poor service

Ive been with virgin for 11months now, i still only have a temporary connection which is connected to the house next door, they charge me when i call them even when they tell me i wont be. They don't seem to do any thing i ask them, i don't want to renew my contract and they told me i need to phone ...

Virgin Media
Billing faults!

After canceling the phone and having it disconnected because of high charges Virgin continued to take the money, charging me for about nearly 2 months after disconnection.trying to get them to refund it is impossible 4 phone calls and 2 emails later and no joy. I have also discovered why the phone ...

Virgin Media
Not returning my money

On 23rd Nov i cancelled virgin media as moved home. Since then they sent me to the debt agency as they said i owed £55.03 which i called and paid as soon as i received this letter as i'm never in debt! They also charged me by direct debit an additional £55.00. It turns out it was there mistake... ...