ComplaintsHub.co.uk » Internet & Web » Review / complaint: Virgin Media - Dismal service | News #1245

Virgin Media
Dismal service

As usual virgin media continue to drag down the standards provided to former telewest customers. Allegedly, their 25p a minute number for support has changed as of today December 10th, but several pages on their website still contain the old number which is not recognised when you call it. An the new number? Unavailable. Brilliant.

I have just moved house, broadband at old address disconnected and new broadband connection due to go live 5 days later. In the meantime, virgin suspends my email account. I am self employed and use it for work. Can I speak to anyone about it? No. Why suspend my email account in the first place?

Bye bye virgin, hello tiscali I think.


Company: Virgin Media

Country: United Kingdom   Region: United Kingdom
Site:

Category: Internet & Web

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