After failing to make my landline number X-Directory twice I had to change my number due to a constant stream of unsolicited quiet sales calls. Virgin Media then offered me "Anonymous Call Rejection" as a concession and apology for screwing up my previous requests (providing I pay 1/2 the ...
I am extremely disturbed by the services Virgin Media provided to us in the past week of signing up. Firstly we were notified and my boyfriend phoned back again to confirm that we are getting a V box, last night our box arrived and it is not a V box. He called Virgin today to ask why this is not a ...
Virgin Media, here I am on the third phone and broadband company in the UK in about a year. First the BT rubbish then the God Awful Virgin Media. For anyone looking to complain about Virgin Media and needing contact details they're available on The details provided are for the Executives Office and ...
Back in I had an account with NTL. Due to their appalling and chaotic billing and collection system (including deducting monthly payments twice, losing payments, crediting my payments to someone elses account etc. etc.) I decided to close my account with them and move to Sky. I duly wrote to them ...
Since October to the January I had been trying to transfer the internet into one of the new tennents as I was no longer living there as I had finished university. I rang Virgin media and they promised to send out the paperwork so this could all be changed over. A month or two later nothing, I had ...
I have been charged for my telephone line in addition to my Broadband package even though the telephone line was discounted when I took out the service -as it is still discounted now. Virgin have adjusted my billing going forward but have refused to pay back the money they overcharged for previous ...