Numerous calls from 08004089348 trying to sell me a virgin mobile politely told them everytime that I am quite happy with my pay as you go that costs me about£10 a year howver they continued to make these calls I finally asked to speak to a supervisor but the caller hung up Two minutes later the ...
AS A LOYAL CUSTOMER FOR SOME TIME I FEEL CHEATED THAT MY MEDIUM SPEED BROADBAND CONTRACT IS NOW NO BETTER THAN MY FIRST EVER DIAL UP SERVICE OF MANY YEARS AGO. SO SLOW IN FACT I MOSTLY GIVE UP EVEN TRYING TO ACCESS MY E-MAILS THROUGH THEIR OWN SERVER (5 MINUTES TO LOAD THE PAGE AT MY LAST ATTEMPT. ...
PENNYLESS AT CHISTMAS. In Speptember 08 I orderd virgin media, I requested it to be in three rooms. One to be a v box and two addistional set top boxes. When the engineer came on the 23/09/08 he said all I was down for was a v box and one set top box. This was not what i orderd. I also asked for ...
I would like to know what is wrong with Virgin Media customer services. They are nothing of the kind. You cannot get through on the phone. Emails take 4 days at least to get a reply then its like they havnt really read it. I was told my broadband would cost £14.00 per month. Due to their appalling ...
I have recently phoned Virgin Media about their pricing differences between new customers and existing customers. However this staff member from their "Retention Department" kept on telling my self to "hold on a minute" in order to let her explain, she frequently did not want me ...
Stay away from Virgin broadband-the service is always dwon and you have to hold for hours to get through to the technical staff and pay for the call and then they blame BT for each and every problem. When I cancelled my service with them they demanded 30 days notice but added 5 extra days to issue ...