I am sick to death of it breaking, getting nowhere when you call. Then speaking to the extremely rude people on the other end of the phone! They have messed my direct debit up and then cut my sky off and told me I had to pay 2 months to get it reconnected! An absolute k=joke, their mistake yet i have to pay double! Where is the treating the customer fairly in that!
When you try and make a complaint you get pushed about from pillar to post and nobody wants to take the call. I have now spent over 20 minutes on the phone to them and have still had to pay again for something that I'd already paid for. It's disgusting totally and uterlly disgusting. I was told ever so matter of fact by the woman on the other end of the line that my direct debit was returned because I had no money!!!
A total joke!
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