Were I live there is no cable, no free view reception and no virgin media alternative. Sky was my only other option next to a rather over priced BT tv service.
I was ment to be getting SKY TV PHONE AND BROADBAND. This was ordered.
After weeks and weeks waiting for the TV instalation as I live in a flat it needs a special contractor even though I knew it would be a simple plug the box in and away you go, arguments with the customer suport team said otherwise but when the engineer did come after months of waiting he pluged the box in and left as predicted. Months and months of waiting for my phone line that never turned up, apparently the order was never made, however the letters through my door and emails making the order in the frist place say otherwise. In the mean time. My sky box fails to pick up a signal, a good majority of the tv channels state no signal recived and the fan for the hard drive bearings are off and make such a racket that its louder than the tv. I phone for a replacement and they state that the fan should make this noice and is not worthy of a replacement.
Its absoloutly discusting
The any way of getting any sort of action is to cansel the subsription.
Its a joke
If there is another alternative to sky
do it
its not worth the hassel
In a area where reception and services are limited sky know that they is little compition and clearley do not care to listen to any complants or take any thing seriously as aposed to areas were there is more competition.
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