ComplaintsHub.co.uk » TV & Radio » Review / complaint: Sky sports - Interactive Service | News #12807

Sky sports
Interactive Service

I'm almost at the end of my teather here.

My query: Sky Sports Interactive (red button).

I am a VirginMedia customer.

For the last 14 weeks I have got up every single Saturday at 8am to watch the Super14 rugby. Yet when it comes to the last 2 weeks... Sky Sports put the semi finals AND THE FINAL on the red button.

I have complained to sky... but get no response. I have complained to OfCom but was told it wasn't in their remit!

And the worst thing was that while it was inaccessible to me as a Virgin customer, what was on sky sports3?..Wrestling Highlights.

Sky are taking the micky and nobody can do anything about it. I pay the same for sky sorts don't I? So why don't I recieve the same services as sky?

This isn't teletext we're talking about... I am missing programmes that I have waited all year to watch. Next week there is yet even more rugby that I am missing because its "red button".

I am on the V.I.P package and pay £100 a month for these services yet can't watch the programmes I want to.

Please tell me what is going to be done because it is ridiculous.

Thanks.


Company: Sky sports

Country: United Kingdom   Region: Wales   City: Cardiff

Category: TV & Radio

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