22 August flew back to S A was charged 100 pounds to up grade to a emergency Exit seat only to find the table were broken, we were offered another ordinary seat but no refund, I send an E mail to Virgin Complaints department demanding a refund but as Richard is a greedy ******* they did't lower ...
Good day! We have made a booking for flight tickets and car rental by E Bookers in May unfortunatly my husband passed away 2 weeks after doing the booking! Since end May i have tried several times to ask them to help me to at least change the seat to a friends name... in which they refused to do ...
I in June my wife and I flew from Cape Town to Boston USA via Heathrow in economy class. All legs of the flight were rather lengthy and one tends to dread this type of flight. But I have to say British Airways went out of their way to provide a pleasant trip. The staff were always courteous, polite ...
Whilst working on the RMS St Helena I was made to feel inferioir and threatened daily even infront of colleagues.never in my life had I exeperienced such humiliation as Mr Dennis the hotel services director would scream and shout at me just because I'm making sure rooms are EXTRA CLEAN onboard the ...
In February I booked 2 tickets on Eurostar at price quoted. 2 days later confirmation received at 30% higher price stating clearly " seats sold out confirming booking on higher class etc". Paid and Complained. No response. Travelled in May and returned in June. Both 2nd Class! Raised with ...
I have >73, 000 Avios points which apparently I can't use. I booked a ticket (Jhb-Ldn-Jhb) -2 months ago to travel in September, done way in advance as the seats were being taken fast. I spoke to a man in customer care who advised that I buy the ticket on a lower class as BA releases seats from ...