On 15 September I arrived early at Heathrow Airport (14h00). There was no place on the flight BA55 - terminal 5 for 19h10.. I was given a gift voucher for only a cup of coffee at restaurant. My luggage had to be left unattended - ease target for drug pushers. Forty minutes before flight I got a ...
I tried to make two bookings for five tickets online yesterday. The first booking went through well, the second one I had to terminate due to a spelling mistake. So far no problem, if Expedia wouldn't have debited my credit card for this second trip. Also no problem yet, because I mailed and after ...
My flight from London Heathrow was cancelled even though we were already on board the plane. It was a bit of a disaster for me as I have a 2 year old who was being sick and I had run out of spare clothes, I was traveling by myself. They did not allow any suitcases to be taken off the plane. Two ...
On the 23rd of September, my business partner and myself flew from Heathrow to Johannesburg with BA. On arrival in Johannesburg our luggage was missing. We reported it at the BA luggage desk. We were assured our luggage would be delivered. After arriving in Cape Town and 24 hours later, my bag ...
I traveled from London to Paris with a bicycle. Air France charged me for the oversize of the bike bag. When I got home I saw that they deducted the amount twice. I emailed them and they confirmed that they only deducted the amount once. I attached my bank statement to show them that it was ...
On 16 August my husband bought a plane ticket from Venice to Prague via Expedia with Alitalia Airlines at a cost of $264.40 USD. I found cheaper tickets and, before cancelling the flight with Expedia, I checked their cancellation policy which stated that the tickets were 100% refundable. So, I ...