We have been paying service charge by direct debit and for the last one year we have had no service ie cleaning, maintainance, and the whole building housing our flats is a mess, rat infested and the company above is stll taking money out of our accounts monthly £100.oo. l have tried to contact them to find out why but just get taken in circles.and nothing is done
l realy dont know how to get my money back for the time we have gone with out any service and am scared to cancel the direct debit as they might start sending threatenning letters.
concerned resident
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