I ordered my shoppin on line on thursday evening to be delivered on saturday between 9am and 11am. I receved a call at 7.26am on saturday from the delivery driver saying the vans were strugglin in the snow, and could i meet him at the nearest pick up point, which he was saying was shaw, thats would cost me £6 to get there as i dont drive, my nearest asda is chadderton that didnt make sence to me. He told me he then couldnt come closer to me and if i wanted it ad have to go to shaw. Am a single parent and work part time so ad used my last money for my xmas shop, as alot of people have, the money has been taken out of my account and i have no shoppin and no money to go else were, the customer service team havent been helpful they have told me it can take ten days to go in my account. they wont even let me go to store to get my shoppin i think its disgusting the way they treat customers as am sure am not the only one i wont be shoppin the again either online or store
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