Tuesday the 11th of may my sister did her shopping on line at asda like very week it was to be deliverd on the wednesday. wednrseday night i got a call form my sister at 7pm saying her shopping had not arrived it was ment to be deliverd between 4pm and 6pm.she had a hospital appionment for a scan of her baby that day and new she would be home in time for delivery but she worried and so she got the bus from one end of the wirral to the other 4half mile journey picked her other 2 children up from school which is a round the conner from the house she was home for 3;45 plenty of time for asda when i got on the phone to help her sort this out i was told her shopping had been deliverd for 4 hours i battled with a lady on the phone form a call sent say ing my sister had recived her shopping in the end her supervisor told me she would contact the home delivery manager at the relavent store by email so he could contact me to sort this out i enede up thursday mornig ringing the manager my self he had nt recived an email and dnt know any thing about what was going on i went throught the whole thing again he told me he would get back to me which he did the drive said he had droped the shoppping to my sister at 4;15 wednesday and lied 3 times changing his story my sister now had no shopping and no money plus no birthday cake for my nephew who was having a tea party for his 6thbirthday manger did get part of the shopping deliverd in the end and every thing was wrong the birhtday cake was icing not choclate my nice is allergic. no milk no fridge food no fruit what was delevered was 2 days out of date yet they still charged my sister for this my sister was left with no money no food her partner was made redundant a short time ago so living on benefits they have to watch every penny. next day my sister took the children to school and was talking to a nother parent explained what had happend and to her suprise asda had done the same to her and her shopping like my sisters never got to them but did get delivered and signed for by the same people at the same address and drive same drive that said my sister was a liar 10 franklan has had not only my sisters shopping but some one elses as well this is fraud taking what does not belong to you and knowingly why have the police not been brought in to this? i will never shop at asda agin or my friends my sister and every one i know want be at least when i paid for my sisters shopping at tescos and explained to them what had happened they rang to say they were on there way dnt charge delivery asda staff need to be retrained and talk to one and othe
0 comments