Hi VIV3 Lab Ltd have done the same to me here in England. I have four amounts of $118.63 taken from my Credit Card. No goods. I did not sign Terms and Conditions, I did not accept Terms and Conditions. Their email address is [email protected]. Email them every day, several times a day if you can. Do a (Services/Goods not received Chargeback Dispute) to the Company. Tell you bank that you want to do the same. Keep all details. Keep telling bank and Company that you have NOT NOT NOT received any goods and they have not legal right to do this to you. Threaten them with the small claims court and lawyers. Keep all emails from them as evidence. Use words like "you did not authorise them or any other companies affiliated to them" - you did not authorise them to take any funds from your bank. Tell the Bank the same. Keep fighting. They both will come back with their excuses. Do not take them. Ask bank for email address to contact them then you can email them every day. Do not put your details in email to bank just last 4 digits of your card number, your surname and postcode. Tell them it is urgent that they have a responsibility to you as a customer. Tell them that they should have warned you about these companies and asked whether you OKAYED these amount to be removed. They have know about this "SCAM" for some time but have done nothing to protect us. Up to today I have been returned 2 x $118.63 so all the emailing has helped me to have some money refunded. I am still working on the other funds taken. This companyis to be avoided. What I find really upsetting is that if they have got a really good product why do they not sell it reasonable and they would have a huge following. Why do people have to be so "dishonest" in their dealings. Companies like this should be stopped.
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