ComplaintsHub.co.uk » Clothing & Footwear » Review / complaint: Dressespro.com - Not as advertised | News #34

Dressespro.com
Not as advertised

I ordered a dress for my prom from this website and the the picture it looked like the perfect dress for me, when it arrived the colour was alot darker than the picture of the dress and although it was the same shape, the detail at the top of the dress looks like sequins and crystals because i zoomed in very close to it but at the top of my dress it is what they call "applique". Fortunately i have found another prom dress but the company have been very unhelpful. My prom is next week and i would advise anyone thinking of getting a dress on here not too because it will probably look very different to the picture advertised, my best friend also had this problem and when she went to send it back they gave her an address completely different to the contact details on the website.


Company: Dressespro.com

Country: United Kingdom   Region: United Kingdom

Category: Clothing & Footwear

2 comments

20 March 2012, 2:47 PM
I agree - I had a terrible experience with DressesPro also!!
3 May 2012, 8:52 PM
Dear customer,
My apologies for the inconvenience of not getting the dress that you want.
We guarantee that our dress will be more than 90% alike those on the pictures. sorry for misunderstanding here.
The customer service are now aware of the situation and we will soon get back to you for update.
Yve from customer service team
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