For those of you that cannot get satisfaction from Globespan to your complaints, you may wish to report the complaint to the Air traffic users council.
http://www.caa.co.uk/default.aspx? cated=306.
Alternatively, your local Trading Standards office may be able to assist. I know of one individual that has reported their complaint to Office of Fair Trading via Consumer Direct. There are now far to many people being persuaded to book flights, and subsequently have times or routes changed after payment.
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