Thought air attendants just pour the drink and wouldn't do any harm? Here is the one.
I am the last several getting onto the airplane, the air attendant was leaning on the seats and doing nothing. She didn't find my seat for me but it's okay since it's a cheap flight. I tried to put my bag onto the tray by myself but it fell out and hit my head, the bag just slide out every time and I couldn't push my bag in and push the tray back into the ceiling at the same time, the air attendant was looking in my direction smiling and I felt so embarrassed, I thought she could realise I am having difficulty cos I am the only one loading baggage at that time but she took no action. I wanna give her second chance cos there might be some misunderstanding and I said: " Excuse me, could you help me to put my baggage onto it? " But she just made the problem even more difficult: " So you want me to help you? " Come on, you are the air attendant! this is your job! But I don't want to start an arguement in front of so many passengers.
On my seat one hour later I still couldn't stop thinking about it, so I tried to complain but I came back with more embarrassment and regret I talked to them. I found an air attendant at the front of airplane to talk to but all other air attendants passing by start to join the conversation and start covering up for her and saying:'' ...it's up to herself to realise you need help... we won't load your baggage if it's too heavy...'' and I said ''but she was standing in front of me doing nothing and my bag was actually a small one, it's just I am not tall enough'' and one of them even said:'' Our main duty is ensuring the safety of the passenger really." well, but checking the seat belt only take a few minutes! and at that time she came by and start washing a bowl near us and others didn't ask her to go away to seperate us, they didn't say they would pass it to their supervisor.
If you don't want to load my bag, it's fine! Just tell me you are tired or you don't have the duty to do this, but don't embarrass me after I ask for help and still ask me back:'' So you want me to help you? "
The storage drawer requires you to use one hand in it ensuring bag doesn't fall out and another hand pushing it up the ceiling and only a tall man can do this. Don't you realise it after working on the plane a long time? It's the common design of the Boeing plane that the drawer is open downwards and baggage would slide out of the smooth plastic drawer easily.
0 comments