A1 National Van Hire have ripped us off and let us down and ignored our written complaints sent 12th August.
We now intend - as we pointed out in a detailed letter to their MD - to
1. contact trading standards,
2. contact their motor fleet insurance company [about the unsafe minibus they provided and said was checked and the assertion that we would get a green card for travel to Macedonia - that we had to arrange via another insurance co at our considerable expense, the lack of V5c and the lack of a number plate for our trailer].
3. use the small claims court for our loses, costs and interest. We are a small charity and cannot afford to be ripped off by these people. Ro
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