I sadly purchased this 'free' special offer of the acai berry and colon cleanse for £3.95 each and thought 'how brilliant' postage only fee.
then the night mare started... they started syphoning firstly small amount of money out of my account - ie £1.00, £7.00, £7.50, £3.74 and then all of a sudden the biggie - £158.00 of my hard earned cash.
I hadnt even received the product either.
I called their help desk and spoke with a lady called Sabrina and she said that it was clear in the small print that it is a free trial for 15 days then afterwards you would be billed whether youliked it or not for the full amount £79 for each bottle. when I quickly explained that I hadnt received the bottles, she straight away said that she would contact thead office and give me a full refund as I hadnt received the goods.
(Phew!) I have spoken to my bank and because of this stupid company I have had to close the account and set up a new credit account- This company are like 'bleeders' they bleed you dry with their small print.
and they are very powerful in their ability to help themselves to people's hard earned cash whenever they want to.
How do we protect our accounts from companies like these? and out banks cant simply stop paying them on our say so - they say we have to go back to the comapny to stop it with them - why would or should this be the case - we should still be able to say who and when we apy anyone from our money eh? or is it still silly season??
thanks
anon (as the company many be checking this website and may see my name and decide not to pay me my refund!
If and when I do get my refund. I will return to give more info...
Good luck to you all out there.
0 comments