ComplaintsHub.co.uk » Business & Finance » Review / complaint: Super Acai & Pure Hoodia - Free trial | News #8042

Super Acai & Pure Hoodia
Free trial

On the 4th Jan a pop up apeared on my screen offering a free trial for super Acai and Pure Hoodia. I only had to pay £2.49 postage. I waited over three weeks to receive the products. A few days later I was checking my bank account and discovered that the company named on my bank account as Csu8.com had taken £8.79 and £79.95 out of my account on 17th Jan and another company acai.com had taken a further £75 on 4th February. I notified my bank they stopped the card and said they would investigate. I called the company they were extremely rude and hung up. I called straight back the second person told me I should have cancelled and returned the product within two weeks of ordering. I asked how could I possibly do that when I didn`t receive the product until after the two weeks. She told me to return it and she would refund me the money. I notified the bank and thought that was that. I did get a refund for the first amount of £75 but after more emails and phone calls they refuse to refund the rest. They said it states on the advert that you have to notfy them if you don`t recieve the product within 3 days and you have to return and cancel the subscription within two weeks. I did not see this written anywhere, and surprise surprise I can`t find the advert now to check. It is all lies this company just lies and cheats unsuspecting people out of money. It is just a big scam. I have notified the police. They need more people to contact them from all ares of the country in order to stop this company.


Company: Super Acai & Pure Hoodia

Country: United Kingdom   Region: United Kingdom

Category: Business & Finance

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