Like most other complainers, I ordered the free trial Acai Burn for $4.99 and was sent the first quantity of pills. I was very annoyed that I was charged 4 times that amount! My doctor advised me not to take them, so I contacted the company via their 'contact us' live customer service site. (This does not seem to be available any more). I explained the problem and they agreed that I should send them back by recorded delivery, which I did. I was happy when my bank account was reimbursed but then I noticed that they are still taking a monthly amount for membership. I am not a member any more! I went to my bank who say they can do nothing except to advise me to complain to Visa, which is what I am going to do next.
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