ComplaintsHub.co.uk » Internet & Web » Review / complaint: Virgin Media - So called Unlimited? | News #10917

Virgin Media
So called Unlimited?

WHAT A BIG CON

I am not happy with the way Virgin Media is Conning it’s customer’s

with it’s so called Unlimited?

broadband downloading 'I'm extremely dissatisfied. Virgin Media say that There's no limit to the amount you can download you can do . this is a lie Virgin Media run a "acceptable use" policy1 so every time I am downloading a film or music, Virgin Media keep putting a cap on my services?

so how can this be called unlimited?

And There's no limit to the amount you can download?? / when there is. it’s a big con. I think this should be reported to someone. then I will report it. Virgin Media need to make a of lot of improvements.

I am thinking about Cancelling my broadband telephone & mobile service with Virgin Media if this can not be sorted out to my satisfaction

i have had no reply from Virgin Media about this so far.

Yours sincerely,

Mr M Chircop

This was the reply I got from Virgin Media Today

Dear Mr. Chircop,

Thanks for your email.

Please note that Virgin Media is a merger of different companies and we deal with only Virgin Media National (Non-cable/ADSL Broadband formerly known as Virgin.net) related issues.

Unfortunately, I am unable to check any systems for other areas of Virgin Media. As it is in relation to Virgin Media On-Cable, you need to contact their Customer Services on 0845 454 1111 (Option 4). The executives over there will help you further.

What A Copout

it’s called Virgin Media so they should sort this out for me

I will not contact their Customer Services.


Company: Virgin Media

Country: United Kingdom   Region: Wales   City: Newport

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google