I have used Hotwire a few times before when travelling in the states, and been happy that I 'got what it said on the tin'.
However, when recently booking a hotel in central London, I ended up paying MORE than if I'd booked the hotel direct.
I wasn't initially worried as I believed that the 'double the difference' refund guarantee would resolve the problem.
Did it? Well - read the whole story here:
http://hotwirescam.blogspot.com
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