ComplaintsHub.co.uk » Telecommunications » Review / complaint: Virgin Media - Telephone Out of Service | News #752

Virgin Media
Telephone Out of Service

Our telephone Number 01173304902 is out of service for last one week i.e. from 26/08 to till date. We complaint to Virgin Media customer service as on 28/08 & they promised us to visit on 03rd September to solve the problem. But we waited the whole day today, nobody has to come to solve our telephone problem. As you know, I am pregnant lady completing 39 weeks & i my due date in 8th september. I request them to solve this problem as earliest & they are told us to take one week to solve this problem & till today they didnot attend to our place to repair. Due to this problem, we are dicided to cancel the Virgin Media Service & we are looking for Sky network to fullfil the above problem. We are not going to pay any telephone bill for this month & we are try to cancel all the virgin media services (i.e.T.V., Broadband, Telephone). For your kind information, we are the Telewest company customer for the last 4 years & after they take over by Virgin Media, the customer services going to be worster than before. We are fed-up of their service.


Company: Virgin Media

Country: United Kingdom   Region: United Kingdom

Category: Telecommunications

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