ComplaintsHub.co.uk » Telecommunications » Review / complaint: G3 - Dept letters | News #11525

G3
Dept letters

Been with G3 for years, May this year 2009 upgrade due loads of calls from many companys they all seem to be named phones4you or words to that effect, in the post comes 3 new phones from diffrent companys all returned paid for at the post office with reciepts in total £16 now the problem i am constantly getting bills and threats of leagal action due to a unpaid bill for a phone i do not have. on a bank statement from June G3 have taken out of my bank £90 for 3 different mobile phones, on a number of complaints i was told i could have back £29 but i had to go to my bank and request them to put in for a refund, It seems G3 can take money when they want but cant return it without the Banks help. At the moment i have recived 5 letters from a G3 dept collector and approx 20 phone calls and on every occasion i have explained the phones were sent back. The phone i am using from G3, three years old with a new 18 month contract which was set up by someone i find impossible to trace, and asking G3 is a waste of time because the people i speak to do have trouble understanding geordie


Company: G3

Country: United Kingdom   Region: England

Category: Telecommunications

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