Would like to complain about the way i was treated at the store, i have work at this store for nearly 10years, for the last 5years ive been a supervisor in the cafe with the company eurest, i was wanting to buy a camera, which was nearly £150, i was not on shift so i was a normal customer, i went t0 the department and ask, d if i could buy the camera i wanted, (which was on display) firstly i was told be a member of staff, i dont no anythng about cameras, i then ask, d have you got one in, the colleague went to have a look, i was then told that they didnt have the one i wanted, i then ask when there were getting any more in, was told they didnt know, i then said you need to put a slip in to say out of stock, so that the next customer that wanted oneknew that it was out of stock, i was then told, dont say that, i was then left there with no clue if there were getting anymore and when, i ask this the collegue was rude and unhelpful, there was no manager or key colleague to help.just because i work at the store there was no need to be so unhelpful and rude, i have been a loyal colleague and customer in the last 10years to be treated like that, like i said the camera i wanted was £150, so it wasnt a cheap one, i could not begin tell you how much money i have spent in that store, if there treating me like that, what are the speaking to a normal customer like, the abuse the collegues on that department is unexceptable, i will now go else were for the camera, thank you for taking the time out to read this, i just hope you dont lose more customers this way.
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