ComplaintsHub.co.uk » People » Review / complaint: Tommee Tippee - Steriliser and Bottle Warme | News #4304

Tommee Tippee
Steriliser and Bottle Warme

I have had 4 sterilisers and as of today 4 bottle warmers. I purchased a steriliser and bottle warmer in November from the tommee tippee website. My baby was born January so neither were used till then. The steriliser would only sterilise for 3 minutes before clicking off and the light stopped working so I had to keep an eye on it to see if it was actually working. I contacted the 0500 tommee tippee telephone number and I was told I was unable to return the products unless I had the original box. As I had binned the boxes I through the faulty steriliser away and bought a new one for £40 from asda. I had this steriliser 2 weeks and the same thing happened the light went off and it stopped sterilising the bottles I returned the item and got a new one for it to break again 2 weeks later. I returned it and yet again it broke so I returned it and got a microwave steriliser instead. The bottle warmer was boiling out of control on the number 2 setting as I didn't have the box I binned the warmer and bought a new one from argos the bottle warmer would not even get hot so we returned it an hour after buying it, the next warmer was just getting to luke warm temperature and the one I have now is a week old and is working ok so far. I emailed tommee tippee via the online form to be told they would never say I could not return an item if I didn't have the box as they were still under warranty and as I had binned the items they were unable to help any furthe


Company: Tommee Tippee

Country: United Kingdom   Region: England

Category: People

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