ComplaintsHub.co.uk » Beauty & Appearance » Review / complaint: Acai Berry Detox - Scam - not a free sample | News #13187

Acai Berry Detox
Scam - not a free sample

This is a major scam - DO NOT BUY THE FREE SAMPLE @ SHIPPING COSTS ONLY!!!

It's written god knows where in their terms and conditions that you are agreeing to pay over $100.00 for the sample free bottle you originally ordered if you DO NOT CANCEL YOUR SUBSCRIPTION with 15 days after placeing the FREE order.

You don't even have the product before you have to cancel.

You don't realize this until you receive your next credit card statement that shows the first charge of $5.00 and the next charge for the purchase price of the FREE bottle because you didn't cancel within the 15 day period.

By the time you have received your credit card statement and realize what's going on and then phoneyour credit card company for help, another bottle has left the warehouse and another charge will show up on the next statement that you havn't even reached the billing date of yet.

Your credit card company can not help you because you agreed to these terms by accepting and paying for the FREE BOTTLE for the company to continue sending the product and charging your card.

You have to cancel your subscription with the company and get the confirmation number in order to stop being charged.

I just 10 minutes ago went to their website and got a phone number that was different from the one on my credit card. The one on my credit card was not active.

I lucked out because I call the customer service number on their website and got through.

I spoke to a person and cancelled and got the cancellation number.

I am now suppose to receive an email with in the next 3 to 5 days confirming the cancelation.

The call was 10 minutes long - so how much will that cost me.

My first bottle sent to me after the FREE BOTTLE only came to me 5 days ago, and is still sitting at the post office with $12.00 duty to be paid if I want it.

I was told another bottle was sent out to me 5 days ago, because this is a monthly shipement according to the terms and conditions I agreed to, and I would be refunded for the bottle at the post office now and the one that was just sent out 5 days ago but there is no way the company will refund me the first charge of over $100.00 for the FREE BOTTLE.

Also she said don't bother to send any bottles back because they will just distroy them even thought they are going to credit me the 2nd and 3rd charges, so I might as well keep them.

This will cost you well over a $100.00 that is not refundable depending on where you live and what your currancy is.

I live in Canada and the non refundable charge for me is $130.00 plus the cost of the phone call, if I don't have to call again, and the $12.00 duty on 2 bottles if I decide to pick them up at the post office.

I was told they are 8 hours a head of my time so I called at 12:05 am making it 8:05 am there, so maybe I wasl lucky and got through so fast because it was early and maybe they just opened the phone lines because it was definately a large phone room they were working out of because of the noise in the background.

BEWARE - BEWARE - BEWARE!!! AND GOOD LUCK IF YOU FELL INTO THIS TRAP!!!

WHAT A FUCKING SCAM THEY HAVE GOING ON.


Company: Acai Berry Detox

Country: United Kingdom   Region: United Kingdom

Category: Beauty & Appearance

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