I returned a Christmas present to the cannock store today as the wrong size had been bought.they didn't have my correct size so i chose a pair of equal value so could do a straight swap but was told that the original pair had been reduced in the sails.as i didn't have the receipt-because it was a present-they would only reimburse me to the sale value which in effect meant i had to add a further six pound.i pointed out that they hadn't been marked down in price at which point the girl got them from the shelves and proceeded to put sale stickers on while i was standing there-this stinks! i paid the money and left before my temper got the better of me hence this letter i have been a loyal customer of asda for at least 30 years and it is the first complaint i have made but i am still extremely angry
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