ComplaintsHub.co.uk » Internet & Web » Review / complaint: DVD Wizard Pro - Software ripoff Scam | News #16658

DVD Wizard Pro
Software ripoff Scam

In Short. DVD Wizard Pro is a Rip off and a Scam. Information with in the DVD Wizard Pro web site states that you are getting DVD burining software and a E-Book (aka a web page viewer and some FAQ's on how to burn a DVD)

The Price looks good for what the software 'can do'. Burn DVD VCD CD. As a bonus you get the Game Copy Pro! You name it, it can copy it, or so the web site suggests.

Once you order it on line, using a 3rd party web site "ClickBank/Keynetics", you download the 'software'. Once installed it opens up the E-Book. Search all you want, you will NOT find any of the supporting burning software or utils that you expect to find. You are now stuck with some lame FAQ's on how to use 3rd party software..

Contacting DVD Wizard Pro will get you a auto responder, and if lucky a responce from the 'support' team (another form email)

Here is the email from 'support'
&&&&&&&&--
Thank you for contacting customer support!

Our FAQ section clearly states what DVD Wizard Pro is. You can view this information at the following address.

http://www.dvdwizardpro.com/faq.html#description

We will have an update that will include a standalone backup program.
This should take care of any problems you have experienced. If you have already signed up for the mailing list in the members area you will receive further information on this download once it is finished.
Please let me know if you have any other questions.
&&&&&&&&&&&&&&&&&&&-

No Refund.. Ok Next Step .. go to "ClickBank/Keynetics"
I contact ClickBank with no responce.

If you have contacted the publisher, but after two business days the issue remains unresolved, ClickBank will be happy to assist you directly.

You will also notice from the clickbank web site that it supports and promotes other such 'software'. it would be interesting to see what scams are linked to clickbank.

As of this date. the DVD Wizard Pro Members area is gone. any and all information reguarding the Update (the backup program) is now unavailable. Not ONE members email, so no informaion that way. So I may Assume that they do not intend on updateing the software. Once they have your cash, well.. it sucks to be you.

Here is a link to screen shots of the product.
http://www.dvdwizardpro.com/dvd_screenshots.html

Notice: Well it looks like DVD burning software, hell it has option like VDC SVCD DIVX! Sad to say .. this software is not included in the DVD Wizard Pro download. This is a screen shot of some software that they are working on and should have been released at the first of the year. more info will be sent to my via the members mailing list, LOL. (i have yet to get a email from them. Members mailing list or other reguarding the release of the copy program)

Here are some samples of the misleading FAQ, which lead you to beleave that you are getting more than a Ebook.

Q: What exactly is DVD Wizard Pro?
A: DVD Wizard Pro is a executable e-Book. You will also find tutorial guides making it easy for you install and learn the tools provided and a collection of software that includes video players (allow you to play the latest video files), CD/DVD burning applications and much much more.

notice: 'tools provided' 'collection of software'
no tools or software was provided, some links to 3rd party software is lincluded in the ebook. Most of the 3rd party software are demos and a few freeware apps. you still need to buy more 3rd party software to make/copy a dvd.

Q: Will DVD Wizard Pro work on encrypted DVDs?
A: Yes. Nearly all DVDs are encrypted with CSS (Content Scrambling System) and your DVD will have locked sectors denying you access unless it goes through an authentication process. DVD Wizard Pro works around this and unlocks and authenticates your DVD.

notice: whoo hooo.. a hacker wanabe's dream.. NOT.
DVD Wizard pro has NO software which can copy / remove copy protection. so how can they make this statement. Yes they will give you a link to 3rd party software that can do this but DVD Wizard Pro can NOT do this.

Q: Do you offer a demo version or a money back guarantee?
A: At this time we do not offer a demo version. We provide full support and can help with most technical issues. If you have met the minimum requirements to run DVD Wizard Pro but still can not copy a DVD because of hardware issues we will offer a refund. A refund request must be made within 30 days of the date of the purchase.

notice: Nice wording on the 'refund'. it works arround the issue but states that you can get a refund if DVD Wizard Pro will not work on your system BUT as far as i know, you can view web pages on a 486 and windows 95.. good luck trying to get your cash back.
as far as Software issues go.. nada

Q: What is the minimum hardware and software requirements for using DVD Wizard Pro?
A: At a minimum, you will need the following items in addition to DVD Wizard Pro to backup DVD to DVD-R/ R Disks:

http://www.dvdwizardpro.com/faq.html#minimum_requirements

notice: According to the faq. the only software required to copy aka backup a DVD is a OS (starting with win 98) NO whare is it stated that you need Nero or any other software to preform this action.

Mike
Eastern Passage, Nova Scotia
Canada


Company: DVD Wizard Pro

Country: United Kingdom   Region: England   City: London
Address: 140 Ashley Crescent London, SW11 5QZ

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google