I have taken a new virgin broadband and phone connection in Uxbridge, London.
The service is rubbish, they installed the broadband and left, without activating the account saying outage problem, whereas the online data shows excellant service in my area. Tried calling the customer care and they made me wait for 15 min and then disconnected the call. This was the scenario for 5 times when i called repeatedly, the technical team dont answer the call
No one is responsible for their job nor the installation guy nor the tech support...
The worst service I have experianced my life... will never recommend for virgin services.
0 comments