» Furniture & Equipment » Review / complaint: Argos/Kentucky kitchen Table - Poor goods & service | News #15993

Argos/Kentucky kitchen Table
Poor goods & service

I ordered a Kentucky style kitchen table with chairs, the delivery time was to be 4-6 weeks, the order was placed in September as we would require it for Xmas.By the beginning of December it still had not been delivered so after making threatening phone calls it was delivered on the 17th December. Half why through assembling it I discovered that the folding out leaf hinges were broken and could not be used. I immediately complained to the customer service team who could not give me a date when it would be replaced. I explained I needed it before Xmas due to having family around. I got passed from pillar to post not getting any where. I then found a email address of one of their company directors shortly afterwards I was contacted by their customer service department and the broken table was collected but the replacement won't come until the new year (thanks Argos for spoiling our family Xmas). The replacement arrived in February, and on assembling it I could cry the table support had not been drilled properly and I had to drill another hole myself so that the table was firmly fixed (unbelievable) a few months on and we now discover it has wood worm. We will never ever order from Argos again.

Company: Argos/Kentucky kitchen Table

Country: United Kingdom   Region: United Kingdom

Category: Furniture & Equipment


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