ComplaintsHub.co.uk » Computers & Services » Review / complaint: Sony - Poor expensive product bad service | News #7097

Sony
Poor expensive product bad service

After spending so much time and money with Sony I won’t waste any more time so I will keep the story short.

I have spent 1, 600 on a Sony Vaio computer, once working in a plane I have very gentle touched the screen on a corner and the screen completely broke in half. Even that the computer was only 3 months old Sony said that it was not a manufacturing problem and even that it would be the screen i9s not covered by the warranty. They have asked me to send the computer to Belgium as they didn’t have any repair center in London… cost 800 pounds on top of the 1600. The Sony agents were arrogants and had no desire to help ore easy the pain of dealing with their rip off computer.

After one year the shiny silver color started to fade away from inside where I was keeping my hands to type remaining only some ugly grey plastic.

3 years on the hard drive had completely broke down with no possibility to be reformatted or recover any data from it…. So my very expensive affair with Sony Vio 2400 pounds was very disappointing and frustrating. I would not recommend to anyone to buy a Sony computer unless you are a sadist and like to be badly treated and ripped off.


Company: Sony

Country: United Kingdom   Region: United Kingdom

Category: Computers & Services

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