I bought some Prada sandals in the sale for £177 (£370) last June. I had worn them maybe ten times when the leather piece connecting the catch on the ankle snapped. I took them back to the London store for repair which they did free of charge. I collected the shoes without trying them on in the store but when I got them home I discovered that they had been repaired by cutting the length of the ankle strap so now they are too tight to wear. I have tried making another hole in the leather but although just wearable, still too tight and will give me blisters.
This is the fourth item I have had to return to Prada for repair, the others being sunglasses with cracked glass and two purses. Not impressed. Frankly, Prada, although beautiful, is crap and I will not be seduced by them any more. Good luck to those of you who are.
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