I have been trying to get a refund for a duplicate fare from easy jet, they agreed back in February to pay the money, but after 9 months and about 4 emails a month still have not paid up. Would be grateful if someone could give me a head office phone number for them, as all I ever get is customer services, who either try and fob you off, or dont speak English, or the personal email for the company chairman. I think 9 months is a ridiculous time to wait for a refund.
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