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Easy Jet
Found 15 reviews / complaints

Easy Jet
Sharp Practice

Who else notices that when you have booked an Easy Jet flight they send you an email saying "Important! You need to add ID information to your booking". You have of course already done this. So i was forced to check by contacting Easy Jet (pain in the A e) only for them to confirm what I ...

Easy Jet
Terrible customer service

Easy Jet cancels flights and makes it technically impossible to re-book - they cancelled my flight 7th January Berlin to London Gatwick and told me that the flight to London Luton (same evening) was full - I was not told about my right to book a hotel / taxi etc. - The telephone number to the call ...

Easy Jet
Missing luggage

I flew from London Gatwick on Sun 20 Jul to Malaga with my 16 month old daughter, my luggage didnt turn up, it was sent to Greece, spent 4 out of the 5 days with no luggage, my buggy turned up the same day. How can they send my luggage to Greece and my buggy to Spain? Tottaly ruined my holiday. ...

Easy Jet
Overcharging

Booked an online flight £72.20. Had to change this flight so went to on-line flight changes. Charged £80.98 to change the flight so total paid £153.18, which is more money than if I had thrown away the first flight & not booked another flight until a few days before departure (cost £143)??? ...

Easy-Jet
Assistance

Hi there. i am a freaquent user of easy jet i have 14 years of age and for the first time in my life i was told be easyjet.com that i could fly myself so my mother booked the flight to return from spain i boarded the plane fine but it was when i got off the aircraft that then i was told that i ...