Pls read through the complete emails and see how they act to the complain. Till date i have not received a penny no apology, nothing. Just making me stupidly calling all their offices worldwide.
Hi
The addresse is the same where you bought the tickets
Crown Travel
984 UXBRIDGE ROAD
HAYES
MIDDX
UB4 0RL
Ms. Mina Patel
Jet Airways (I) Ltd,
Jet Air House,
188, Hammersmith Road,
London.
W6 7DJ
Tel : 00 44 870 910 1053 / 870 910 1000
Fax : 00 44 870 910 1050
Email: [email protected]
- Forwarded by Mina Patel/London/Jetairways on 24/09 15:40 -
Jestin Thomas
24/09 14:08
To [email protected]
cc
Subject Re: Fwd: Re: Fw: Feedback: Refunds/Lost Tickets
hi
can i have the adress of the agent and u said u have spoken to them can i have the number so that i can speak to him
thanx
jestin
[email protected] wrote:
Dear Sir
We have spoken to the agent & he has advised that u need to send him a letter for seeking your refund at the same address as before. The agent still accesses his post from this address. Kindly note that we have paid the agent sums due for your refund.
Ms. Mina Patel
Jet Airways (I) Ltd,
Jet Air House,
188, Hammersmith Road,
London.
W6 7DJ
Tel : 00 44 870 910 1053 / 870 910 1000
Fax : 00 44 870 910 1050
Email: [email protected]
Jestin Thomas
18/09 13:30 To [email protected]
cc
Subject Fwd: Re: Fw: Feedback: Refunds/Lost Tickets
hi
sending all the mails communicated with jet aieways mumbai office.
the agentin uk has been shut down
pls respond
Note: forwarded message attached.
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- Message from xxx on Mon, 17 Sep 2007 17:21:28 0530 - To: Jestin Thomas
Subject: Re: Fw: Feedback: Refunds/Lost Tickets
Dear Sir
Reference to your email query as confirmed with our LON office, refund of your tickets has been adjusted by your agent against their dues. Kindly contact the issuing agent for your refund claim. In case of any further assistance please contact our LON office at the address given below
Ms. Mina Patel
Jet Airways (I) Ltd,
Jet Air House,
188, Hammersmith Road,
London.
W6 7DJ
Tel : 00 44 870 910 1053 / 870 910 1000
Fax : 00 44 870 910 1050
Email: [email protected]
Thanks & regards
Amola Nunes
Revenue Accounts
Jet Airways (India) Ltd.
Jestin Thomas
04/09/07 17:47
To xxx
cc
Subject Re: Fw: Feedback: Refunds/Lost Tickets
hi
thanx for u'r reply
the only thing is the travel agent has shut down so i cannot claim from them.
can u pls forward me the cheque to my a/c
pls look into it and do the needful
thanx
jestin
xxx wrote:
Dear Sir
Reference to your query we have asked our LHR office to contact your travel agent and authorize him to process refund. As your ticket is booked trough a travel agent, refund can be claimed only through the issuing agent. Kindly contact your agent after a few days as the necessary insructions would have been given to him by our office at London.
Please let us know in case you are still unable to get your refund.
Thanks & regards
Amola Nunes
Revenue Accounts
Jet Airways India Ltd.
Amola Nunes/Litolier/Jetairways
03/09 05:14 To Parvathi Ramchandran/London/Jetairways@JETAIRWAYS
cc Wilson Thadi/Litolier/Jetairways@Jetairways, Leena Gawade/Litolier/Jetairways@Jetairways
Subject Fw: Feedback: Refunds/Lost Tickets
Dear Parvathi
Can you check and advice on the below refund query. Pax had booked the tkts from an agency in LON which has now closed. He has still not recvd his refund from the agency.
Thanks & regards
Amola Nunes
Revenue Accounts
Jet Airways India Ltd.
- Forwarded by Amola Nunes/Litolier/Jetairways on 03/09/07 09:44 - Jestin Thomas
31/08/07 22:45 To xxx
cc
Subject Re: Feedback: Refunds/Lost Tickets
Hi
Name: Thomas Jestin
Ref: FNVAFI
Ticket Number 5892172455044
Name: Pothen Sheeba
Name (infant): Joanna Jestin
Ref: KVHTKC
Ticket Number 5892172455045
Infant Ticket Number 5892172455060
Pls can u respod to this as i have not received a peny from the agent as it has been closed
thanx
jestin
xxx wrote:
Dear Sir
Thank you for writing to us. Kindly provide the ticket details so that we can check and accordingly advice you.
Thanks & regards
Amola Nunes
Revenue Accounts
Jet Airways India Ltd.
22/08/07 17:44 To
cc
Subject Feedback: Refunds/Lost Tickets
This Feedback was sent on 8/22
Title: Mr
First Name: Jestin
Last Name: Thomas
Email Address: [email protected]
JP Number: Anonymous User
Address Line 1: 4 royston close
Address Line 2: middlesex
Address Line 3: hounslow
P.O. Box Number:
Country: United Kingdom
City: London
Pin/Zip: tw59te
Home Number: 02088971858
Office Number:
Mobile:
Subject: Refunds/Lost Tickets
Other Subject:
Feedback: hi this is almost 4 months i made a booking through a travel agent and he cancelled my ticket and told me that he will refund me the 400 pounds. but unfortunately the agency has shut down and i am not able to get my refund this was for the month of April i beleive 23rd. it was in the name of mr jestin thomas, sheeba pothen and infant joanna jestin.pls can u email me back
Response Required: Yes
Email Address for Response:
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Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments.
www.jetairways.com
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This message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged information. If you have received this message in error, please notify the sender immediately and delete this message from your system.
Reasonable precautions have been taken to ensure that this message is virus-free. However, Jet Airways (India) Ltd. does not accept responsibility for any loss or damage arising from the use of this message or attachments.
www.jetairways.com
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